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FAQs
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Frequently Asked Questions (FAQs)
- Features
If you want help with using the system, some of the questions may
be answered here but in-depth help is available in the help
section (click here).
Click on the headings below to begin. If you have any further questions
not answered, you can contact us or use our form. The FAQs are divided
into four main sections:
Sales questions
* Search
engine optimisation features * Using
the site
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Features
Click on the questions to find the answers:
Can any design be used or do you just use set templates?
Do I need software
to update my site?
I do not have any technical knowledge, is the site
easy to use?
How will I edit my website?
Several of us will want to update the site - can we?
Am I limited to the number of pages I can add?
Can people see pages that I am editing online?
Can people see products that I am editing online?
Can any design be used or do you just use set templates?
Ans: We always produce a unique graphic design for you - into which the
system adds your content. Currently you have a choice of text menus vertically
or horizontally, which are incorporated into a design, other than that
the system is extremely flexible using most graphic designs that you could
require. We do not currently support frames based sites.
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Do I need software to update my site?
Ans: No, you only need your web browser (IE 5 or above) in order to update,
add and delete pages from your site.
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I do not have any technical knowledge, is the site easy to use?
Ans: Yes - very! The site has been designed to make it logical and easy
to find your way around - if you can read this page then you can produce
the site. There are links to the help pages wherever you are in the system,
and we are only a phone call away if you need to speak with us on any
points. We frequently have people tell us how easy they find the system
to be.
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How will I edit my website?
Ans: We have a control panel online to allow you access to and editing
of your web site using your web browser.
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Several of us will want to update the site - can we?
Ans: You can update the site using the standard administration facility
- which can be used by a few users provided they can be trusted - we would
not advise you work on the site at the same time though, to avoid confusion.
We have a further facility to allow many users access to restricted areas,
defined by the main administrator - but this is at extra cost. This allows
you to have contributor users who can add to but not publish certain areas
that you define.
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Am I limited to the number of pages I can add?
Ans: You can add as many sections, subsections pages, categories and products
as you wish depending upon the package that you require. Click here for
the packages offered or click here to contact us with specific requirements.
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Can people see pages that I am editing online?
Ans: No. If you publish a page, it is at this point that the information
becomes live to the Internet. If you are actually editing a page, these
alterations do not take effect until you re publish the page.
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Can people see products that I am editing online?
Ans: YES. Once you add a product, it becomes live immediately.
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